Chatbot for Travel Industry Benefits & Examples

As shown in a study conducted by Expedia, people end up visiting 38 websites on average while planning their travels and increasingly look for personalized offers and travel plans. The platform supports automated workflows and responses, and it offers chat suggestions powered by generative AI. Additionally, Yellow.ai users can manage chat, email, and voice conversations with travelers in one inbox. Botsonic offers custom ChatGPT-powered chatbots that use your company’s data to address customer queries. With Botsonic, you use a drag-and-drop interface to set up a chatbot that answers traveler questions—no coding is required.